30-Day returns policy

We have been selling quality handmade Irish jewelry since College House Jewellers, our Dublin city centre store, opened its doors in 1963. We stand behind the quality and craftsmanship of our products. For your peace of mind please find below the conditions of our no-nonsense returns policy.

We regret that our returns policy does not apply to Platinum rings, Diamond engagement rings and special (or customized) orders

To arrange for a refund please contact us quoting your Order ID and your reason for for returning the product.

If Jewelry is Found to be Defective

If the product is found to be defective we will happily provide a full refund. If the jewelry does not match the description on this website we will provide a full refund. The item must be returned within 30 days of receipt of delivery.

If Ring is Wrong Size

If your ring arrives and it doesn't fit contact us quoting your Order ID. Providing the ring is within (plus or minus) 1 size we will resize it for you free of charge. To avoid the delay involved in resizing your jewelry we do everything we can to get it right first time round! Read more about choosing the correct ring size.

All Other Returns

If for any other reason you decide not to keep the jewelry you will be refunded the total amount less a restocking fee.

Restocking fee is 20% of order value

Instructions for Returning Items

We recommend that you use registered post available from your local post office. In the event that you are returning an item as per above please pack carefully and return to:
My Irish Jeweler, 110A Arena House, Arena Rd, Sandyford Business Est, Dublin 18, Ireland.

All parcels have to be declared for customs. Please declare as: "Item returned to store of original purchase for exchange/repair". It is the customer's responsibility to insure the goods on the return journey.

1-Year Guarantee

Further to our 30-day refund policy we offer quality assurance via our 1 year quality guarantee. If your ring is found to be defective within a year of purchase we will repair or replace the ring free of charge.

This guarantee applies to manufacturer's defect. It does not apply if damage is deemed to be the result of improper care or wear and tear.