We are delighted to extend our free returns service to customers from USA, Canada, Australia, UK and the EU. Return your unworn jewelry within 100 days. Contact us to receive your free return shipping label.
To receive instructions on making a return, or to arrange for your ring to be resized, please email us at [email protected] quoting your Order ID.
We value our customers happiness very highly and we take great pride in providing excellent service and quality as is reflected in our outstanding reviews and in our returns policy. If you are not satisfied for any reason, you may return the piece for a full refund. All returned jewelry must be unworn and sent with original documentation and packaging.
We cannot accept return of customized jewelry including:
We have exacting quality standards and every item we ship is checked before we send it out. In the unlikely event that you receive an item that is defective, we will issue a full refund and we will cover the cost of returning the jewelry to us.
To avoid the delay involved in resizing your ring, we do everything we can to get the right fit for you first time.
If your ring doesn’t fit as you would like, we will resize your ring up or down one size, free of charge. To avail of our free resizing, your ring must be returned to us in unworn condition.
We cannot resize the following rings:
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