We value our customers happiness very highly and we take great pride in providing excellent service and quality as is reflected in our outstanding reviews and in our returns policy. Please contact us if you have any questions regarding our service or require any further information.
We work hard to ensure that every customer is happy with their purchase. However, if you are not satisfied for any reason, we offer our customers a 30-day money-back guarantee from receipt of delivery.
All returned pieces should be unworn and sent with original documentation and packaging.
The following items are made specifically for you and are excluded from our money-back guarantee:
Platinum, Palladium, and Diamond Jewelry; items that have been personalised with engravings; special orders; customized items including Ogham and Family Crest Jewelery.
To avoid the delay involved in resizing your ring we do everything we can to get the right fit for you first time!