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My Irish Jeweler Returns Policy

We value our customers happiness very highly and we take great pride in providing excellent service and quality as is reflected in our outstanding reviews and in our returns policy. Please contact us if you have any questions regarding our service or require any further information.

Sláinte,
Peter Gavin

30 Day Money-Back Guarantee

We work hard to ensure that every customer is happy with their purchase. However, if you are not satisfied for any reason, we offer our customers a 30-day money-back guarantee from receipt of delivery.

To arrange a return, please email us at .(JavaScript must be enabled to view this email address), quoting your order reference number.

All returned pieces should be unworn and sent with original documentation and packaging.

Excluded Items
The following items are made specifically for you and are excluded from our money-back guarantee:
Platinum, Palladium, and Diamond Jewelry; items that have been personalised with engravings; special orders; customized items including Ogham and Family Crest Jewelery.

Defects
We have very exacting quality standards and every item we ship is checked before we send it out. However, in the unlikely event that you receive an item that is defective, we will issue a full refund and you will also be compensated for any costs incurred in returning the jewelry to us. To return please email Peter at .(JavaScript must be enabled to view this email address) quoting your Order ID.

Free Ring Resizing

To avoid the delay involved in resizing your ring we do everything we can to get the right fit for you first time!

If despite all that your ring doesn’t fit, we can resize or exchange it for you. Please get in touch with Peter at .(JavaScript must be enabled to view this email address) quoting your Order ID and the new size that you need. We will cover the shipping costs to return your resized ring to you.

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